Privacy Policy

We appreciate your interest in our website. Protecting your privacy is very important to us. Below you will find a detailed description of how we handle your information.

Storage of Access Data in Server Log Files

You can visit our website without providing any personal information. We only store access data, such as the name of the requested file, the date and time of call-up, the amount of data transferred, and the requesting provider in so-called server log files. This data is used solely to ensure the smooth operation of the website and to improve our offering and does not allow us to deduce any information concerning your person.

Data Collection and Use for Contract Execution and to Open a Customer Account

We collect personal information when you voluntarily provide such information in the course of placing your order or contacting us. The information collected in each case is evident in the respective input fields. The information you provide is used to execute the contract and process your inquiries. Upon completion of the contract your information is blocked from further use. Once fiscal and commercial periods have elapsed, your information is deleted unless you have explicitly consented to the further use of the information or we have reserved the right to use the information for other purposes permitted by law, which you will be informed of below.

Data Sharing for Contract Execution

For the purpose of executing the order, we provide your information to the shipping company responsible for delivery to the extent necessary to effect delivery. Depending on which payment service provider you chose during the ordering process, we will share the necessary payment information with the credit institute commissioned with the payment and possibly with the payment service provider commissioned by us and/or the selected payment service. Sometimes the chosen payment service providers collect this information themselves if you open an account with them. In this case, you must sign in with your payment service provider using your access data during the ordering process. Here, the privacy policy of the respective payment service provider applies.

Use of Data when Subscribing to Email Newsletter

Should you subscribe to our newsletter, we use the required data or the data you provide us separately to regularly send you our email-newsletter with your consent. You can unsubscribe form the newsletter at any time by clicking on the link provided in the newsletter.

Use of Data for Email Advertising without Newsletter Registration and Your Right to Object

If we received your email address in connection with the sale of an article or service and you have not indicated otherwise, we reserve the right to regularly send you offers on similar products in our range via email. You may object to such use of your email address at any time by sending a message using the contact information provided below without incurring any costs other than the basic cost of transmitting this message.

Use of Cookies

To enhance the user’s experience with our website and to enable the use of certain functions, we use so-called cookies. These are small text files that are stored on your device. Some of the cookies we use are deleted upon ending the browser session, in other words, when you close your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies). You can change your browser settings so that you will be informed about the use of cookies and can decide on the individual acceptance of cookies or exclude them in specific cases or in general. If you do not accept cookies, the functionality of our website may be limited.

Use of Google (Universal) Analytics for Web Analysis

This website uses Google (Universal) Analytics, a web analysis service provided by Google Inc. (www.google.com). Google (Universal) Analytics uses methods that allow your use of the website to be analyzed, e.g. through the use of so-called cookies, which are text files that are saved on your computer. In general, the information collected about your use of this website is transferred to and stored on one of Google’s servers in the United States. Google (Universal) Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google (Universal) Analytics to help us understand website traffic and webpage usage.

YouTube Video Plugins

Third-party content is embedded in this website. This content is provided by Google Inc. (“provider”). YouTube is operated by Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). In the case of YouTube videos embedded in our site, the extended privacy settings are activated. This means that no data from website-visitors is collected or saved by YouTube, unless they play the video. For more information on the purpose and scope of the data collected and its further processing and use by the provider as well as your related rights and setting options to protect your privacy, please refer to Google’s privacy policy.

Vimeo Video Plugins

Third-party content is embedded in this website. This content is provided by Vimeo LLC (“provider”). Vimeo is operated by Vimeo LLC, 555 West 18th Street, New York 10011, USA (“Vimeo”). In the case of videos from Vimeo embedded in our site, the tracking tool Google Analytics is automatically integrated. We have no influence over the tracking settings or the analysis results collected in this manner nor can we view them. Additionally, through the embedding of videos from Vimeo, web beacons are placed in the browsers of website visitors.You will find information on the prevention of the placement of Google Analytics tracking cookies above in the paragraph “Use of Google (Universal) Analytics for Web Analysis.” For more information on the purpose and scope of the data collected and its further processing and use by the provider as well as your related rights and setting options to protect your privacy, please refer to Vimeo’s privacy policy.

Right to Information and Contact Details

You are entitled to request information on any of your personal data stored on our systems. Furthermore, you have the right to correct, block, and delete this data. If you have questions about the collection, processing, or use of your personal information, or wish to request information, correct, block, or delete data, as well as to revoke expressed permission or object to a specific use of data, please contact us directly by using the contact information provided in our imprint.

Company Information

23PINE.COM AG
Address: Bahnhofstrasse 30A, CH-3920, ZERMATT, SWITZERLAND
Email: contact@23pine.com

Last amended November 2018